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TECHNICAL SUPPORT
Pathfire's Customer Care Unit is open and ready 24 hours a day, 7 days a week, 365 days of the year. Support Staff can be reached directly at:
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Phone: 1.888.345.0489
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Web Site: support.pathfire.com
Customer Support Website
Pathfire maintains a support website for
users of our Digital Media Gateway (DMG) to access material from
Pathfire and the DMG content providers. Content includes: software
alerts, documentation, FAQs and information about new content.
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Access to the support site is available only to Pathfire customers and is password protected. The website can be found at http://support.pathfire.com.
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Customers may request a password by sending an email with your name and station call letters to passwords@pathfire.com.